Yesterday I had a call from a customer. He was taking screenshots which he wanted to save in TIFF format. Previously, he would use PrintScreen or ALT + PrintScreen to copy the screenshot to the Clipboard and then use the “Paste as New Image” command in Paint Shop Pro before saving the file as a TIFF.
Read more
Last week I delivered an online presentation for the North West Regional Group of The Institute of IT Training called “Office 2010 Revealed“. It was, as the title suggests, a sneaky peek at what’s coming in the soon-to-be-released Microsoft Office 2010.
Read more
Following a legal agreement between Microsoft and The European Competition Commission, from March 1st 2010, Windows users across Europe are able to install the web browser of their choice, rather than having Internet Explorer as a default.
Read more
Last month I wrote a blog post about course interruptions. Yesterday it happened again. Only this time it was far worse. I had 15 delegates on my online session. For the first 10 minutes everything was fine and then suddenly..BOOM! It sounded like one of the attendees was attending the session from a kids party.
Do you stand and deliver? Or do you prefer to sit? I’m talking about how you deliver a presentation or training course. If I’m doing a 1:1 coaching session, I’ll usually sit, either at the trainer’s desk at the front of the training room, or next to the delegate. If I’m coaching at the delegate’s desk, then circumstances dictate that I’ll end up sitting next to them.
However, in a formal training course, why do I always find myself standing up? I suppose I feel that it gives me a position of authority, like a barrister in a courtroom (but then The Judge spends the day sitting down). Maybe it’s because I don’t want to feel like a school teacher, teaching a bunch of kids, or maybe correct posture and stance was drummed into me on the Train The Trainer courses that I have attended over the years.
I’ve been asked a couple of times lately how to mirror text in PowerPoint 2007.
I recently delivered an online presentation to the North West Regional Group of The Institute of IT Training which covered how to install and run Windows 7 in a virtualized environment on Mac OSX. Part of the presentation was a demonstration of 7 new and improved features of Windows 7.
Although I started using a Mac in 2006, I still work in a Windows world so in order to keep my hand in, I decided I’d install Windows 7 – as a virtual machine inside VMWare Fusion, although the fact that I’d agreed to deliver a presentation on running Windows 7 in a virtualised environment for NWIITT was, I suppose, the real impetus for doing the installation.
Yesterday at work somebody sent an email to the Help Desk (or to give them their proper name, the IT Service Desk) asking for some help building a macro in Word. The email was forwarded on to our team as, in addition to training, we develop custom solutions (actually that’s my area of expertise so I ended up with said email).
I recently received a call from a customer who was having a problem creating hyperlinks in PowerPoint 2007. She had a slide which was, in essence, a table of contents in that it contained links to all the other slides in the presentation. However, there was one hyperlink that would not work.