In my previous blog post about interruptions, I covered noise-based issues and suggested muting all participants. However, the delegates still need a way to communicate with you. Most online conferencing/presentation systems (such as Webex, Acrobat Connect and Centra) provide a number of tools that allow attendees to communicate with the presenter (or trainer in this [...]
As someone who has delivered online courses on a weekly basis for the past 2 years, I’ve experienced my fair share of interruptions, so much so that last year I wrote a blog post about it. In this post I offer two tips for dealing with noise-based interruptions whilst delivering online training.
When iOS version 4.2 for the iPad was released, Apple changed the functionality of what was, until then, the “orientation lock button”. Much to the annoyance of many users (including myself), it became a “mute switch”.
I have decided that I want my work schedule available when I’m not logged in to work. Now you may think that is sad but if there’s a last minute announcement such as “new iPads are going on sale on X date” or “Apple are coming to town to demo their latest stuff” then I [...]
Creating certificates is a time-consuming job that most trainers dislike. Where I work there are some applications and IT systems that require users to have attended a training course before they are granted access to the system and the course certificate is the proof that they have attended.
Every month our team (at work) produces a newsletter packed full of IT tips and tricks. This month our Newsletter Editor asked me to write a couple of short paragraphs about Yammer, which has recently been introduced into the company. This got me thinking about how to explain what Yammer is to “non-Yammerers”?
Saturday morning came and we left the house in plenty of time but a combination of heavy rain, road closures and a closed car park entrance meant that I had to dump the car and run to the Apple Store. Poor Elaine spent the next 45 minutes sitting in traffic and driving round parts of [...]
So the big day arrived. I’d planned to work from home on Friday 28th (as this was the expected delivery date) and now they were being delivered a day early and I had to go into work. At just after 9:00, I got a phone call from Elaine. “Mine’s arrived but now I’ll have to [...]
When the iPad was first announced back in January I decided there and then that I wanted one (even though the UK price hadn’t been set at that point). Did I need one? Maybe, maybe not? I have an iPhone and a MacBook Pro (which I had purchased only 6 weeks previously) so from a [...]
Most people get appraised once a year. However, just as an actor or a sports-person is appraised each time they take to the stage or field, as a trainer, I am appraised every time I deliver a training course, a workshop or an event.